Terms and Conditions

Please read these Terms and Conditions carefully before using our website and services.

1. Acceptance of the Terms and Conditions

By accessing and using the Cyfrex Digital website ("the Website"), you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions ("Terms"). If you do not agree with these Terms, please discontinue using the Website immediately.

2. Changes to the Terms and Conditions

Cyfrex Digital reserves the right to revise or update these Terms at any time. Any modifications will become effective immediately upon posting on the Website. Your continued use of the Website following any changes constitutes your acceptance of the updated Terms.

3. Privacy Policy

Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information, including data submitted through contact forms or used during medical billing operations.

You can access the Privacy Policy on our Website or by contacting us at info@cyfrexdigital.com.

4. Healthcare Compliance & HIPAA Notice

Cyfrex Digital is committed to maintaining the confidentiality, integrity, and security of all Protected Health Information (PHI) processed as part of our medical billing services.

Where applicable, we comply with relevant provisions of the Health Insurance Portability and Accountability Act (HIPAA).

Use of this Website does not create a HIPAA-covered relationship. PHI should only be submitted through authorized channels provided during onboarding.

5. Website Accessibility

Cyfrex Digital strives to make its Website accessible to individuals with disabilities. We are actively working to improve usability and compliance with the Americans with Disabilities Act (ADA) and other accessibility standards.

If you encounter any accessibility barriers, please contact us at info@cyfrexdigital.com, and we will make reasonable efforts to help.

6. Disclaimer

The content on the Website is for general informational purposes only and does not constitute:

  • Legal advice
  • Medical advice
  • Professional consulting
  • A guarantee of billing outcomes

While we aim to keep all content accurate and updated, Cyfrex Digital makes no warranties—express or implied—regarding the completeness, accuracy, or reliability of the Website's content.

7. Limitation of Liability

To the fullest extent permitted by law, Cyfrex Digital shall not be liable for any:

  • Direct, indirect, incidental, consequential, or punitive damages
  • Loss of revenue, data, or business opportunities
  • Errors, delays, or interruptions in Website availability
  • Actions taken or not taken based on information provided through the Website

Your use of the Website is at your sole risk.

8. Use of the Website

You agree not to:

  • Use the Website for unlawful, fraudulent, or harmful purposes
  • Attempt to gain unauthorized access to systems, networks, or secured areas
  • Upload or transmit malicious software, viruses, or harmful code
  • Copy, distribute, or modify Website content without written consent

Violation of these rules may result in restricted access or legal action.

9. Third-Party Links

The Website may contain links to third-party sites for user convenience. Cyfrex Digital does not endorse, control, or assume responsibility for any third-party websites, content, or practices.

10. Governing Law and Jurisdiction

These Terms are governed by the laws of the United States and, where applicable, the state in which Cyfrex Digital operates.

Any disputes arising from these Terms or your use of the Website shall be resolved under the jurisdiction of U.S. courts.

11. Termination of Access

Cyfrex Digital reserves the right to suspend or terminate Website access to any user who violates these Terms or engages in activities that harm the Website's functionality, security, or reputation.

12. SMS Terms & Conditions

The following terms apply to SMS (text message) communications from Cyfrex Digital:

12.1 SMS Consent Communication

The information such as Phone Numbers obtained as part of the SMS consent process will NOT be shared with third parties for marketing purposes.

12.2 Types of SMS Communications

If you have consented to receive text messages from Cyfrex Digital, you may receive messages related to the following:

  • Service updates and notifications
  • Appointment reminders
  • Follow-up messages
  • Billing inquiries and payment reminders
  • Support ticket updates
  • Account verification

Example: "Hello, this is a reminder from Cyfrex Digital regarding your billing inquiry. Please contact us at your earliest convenience. Reply STOP to opt out of SMS messaging at any time."

12.3 Message Frequency

Message frequency may vary depending on the type of communication and your interaction with our services.

12.4 Potential Fees for SMS Messaging

Please note that standard message and data rates may apply, depending on your carrier's pricing plan. These fees may vary if the message is sent domestically or internationally.

12.5 Opt-In Method

You may opt-in to receive SMS messages from Cyfrex Digital in the following ways:

  • By submitting an online form with the SMS consent checkbox selected
  • Verbally, during a conversation with our representatives
  • By filling out a paper form with SMS consent

12.6 Opt-Out Method

You can opt out of receiving SMS messages at any time. To do so:

  • Reply "STOP" to any SMS message you receive
  • Contact us directly at info@cyfrexdigital.com to request removal from our messaging list

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

12.7 Help

If you are experiencing any issues with our SMS service, you can:

12.8 Standard Messaging Disclosures

  • Message and data rates may apply
  • You can opt out at any time by texting "STOP"
  • For assistance, text "HELP" or visit our Privacy Policy and Terms and Conditions pages
  • Message frequency may vary
  • SMS opt-in consent and phone numbers will NOT be shared with third parties for marketing purposes

13. Contact Information

If you have questions, concerns, or requests related to these Terms & Conditions, you may contact us at:

Email: info@cyfrexdigital.com
Website Contact Form: Available on our site